Jomain99 takes the privacy and personal data protection of every member seriously. This document transparently explains how we collect, use, store, and protect your information as a user of our betting platform in Malaysia.
Jomain99 ("we", "the platform") is fully committed to protecting the privacy and security of the personal data of every member using our online Sports Betting and casino platform in Malaysia. This Privacy Policy has been drafted in accordance with the Personal Data Protection Act 2010 (PDPA) Malaysia and international best practices in user data management.
This document clearly and transparently explains:
This Privacy Policy applies to all jomain99 services, including the web platform, mobile applications (where available), live Sports Betting, slots games, Live Casino, poker, roulette, and all our communication channels with members.
Jomain99 collects your personal data only when it is necessary to provide the services you request or to meet relevant legal requirements. The following are the categories of data that may be collected:
| Data Category | Example Information | Requirements |
|---|---|---|
| Identity Data | Full name, MyKad/passport number, date of birth, gender | Mandatory |
| Contact Data | Phone number, email address, residential address in Malaysia | Required |
| Financial Data | Bank account numbers, digital wallet IDs (TnG, GrabPay, DuitNow), RM transaction history | Required |
| Technical Data | IP address, device type, web browser, operating system, session logs | Automatic |
| Activity Data | Betting history, games played, total RM deposits/withdrawals, bonuses claimed | Automatic |
| Communication Data | Live chat records, support emails, user feedback | Where applicable |
Jomain99 collects your personal data through several different channels, depending on the type of information and how you interact with our platform:
Jomain99 uses collected personal data solely for legitimate purposes necessary to deliver high-quality services to Malaysian members. The following outlines how your data is used:
Jomain99 never sells, rents, or trades members' personal data to any third party for commercial purposes. However, in certain limited situations, jomain99 may share necessary information with the following parties:
Jomain99 continually invests in its cybersecurity infrastructure to ensure your personal data remains protected at all times. Key security measures we have implemented include:
Jomain99 uses cookies and similar tracking technologies to enhance your experience on the platform and ensure that the necessary technical functions operate properly.
Types of Cookies Used by jomain99:
You can manage or disable cookies through your web browser settings. However, disabling essential cookies may affect the functionality and security of your jomain99 account.
As a jomain99 member and under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by jomain99:
You have the right to request a copy of the personal data jomain99 holds about you at any time by contacting us through our official email.
If your data is inaccurate or incomplete, you have the right to request jomain99 to correct that information at no charge.
You may request the deletion of your personal data, subject to any legal retention obligations binding on jomain99.
You have the right to object to the processing of your data for direct marketing purposes at any time through your jomain99 account settings.
To exercise any of the above rights, contact the jomain99 data protection team by email privacy@jomain99.net. Requests will be processed within 14 business days from the date of receipt.
Jomain99 retains your personal data only for as long as necessary for the purposes stated in this Privacy Policy or to comply with applicable legal requirements. The following guidelines apply to retention periods:
Jomain99 reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices, new legal requirements, or platform improvements. Whenever a material change is made, jomain99 will:
You are encouraged to review this Privacy Policy periodically. Continued use of the jomain99 platform after any changes take effect will be considered acceptance of the updated policy.
If you have any questions, concerns, or complaints regarding this Privacy Policy or the way jomain99 handles your personal data, please reach out to us through the following channels:
Our Privacy Commitment
For jomain99, data protection is not merely a legal obligation — it is our moral responsibility to every member who trusts our platform.
All data transmitted between your device and jomain99's servers is protected by 256-bit SSL encryption — the same technology used by Malaysia's major banks such as Maybank and CIMB to secure online transactions.
Jomain99 operates in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). You have the right to access, correct, or request the deletion of your personal data at any time.
Jomain99 has never and will never sell, rent, or lend members' personal data to any third party for advertising or commercial purposes. Your data is used solely for the purposes you have consented to.
Jomain99's identity verification process uses an industry-recognised KYC system. Your MyKad or passport is stored in an encrypted environment with strict access controls — only authorised personnel are permitted to process it.
Jomain99's cybersecurity systems monitor all platform activity 24 hours a day, 7 days a week. Any unusual activity or intrusion attempt is detected and addressed immediately by our security team.
Have questions about your personal data? jomain99's support team is fluent in Bahasa Melayu and available 24/7 via live chat and email. No need to worry about any language barrier when reaching out to us.
Join over 500,000 Malaysian members who trust jomain99 as their preferred Sports Betting and online casino platform — backed by industry-standard privacy and data security guarantees.