Official Documents

Terms & Conditions jomain99

Please read this document carefully before using any jomain99 services. By registering or using our platform, you agree to be bound by all the terms and conditions stated below.

Last Updated: 1 January 2026  |  Version 3.2
01

Acceptance of jomain99 Terms & Conditions

Welcome to jomain99, the leading online Sports Betting and casino platform for Malaysian users. This Terms & Conditions document ("Terms") constitutes a legally binding agreement between you ("Member" or "User") and jomain99 ("Platform", "we", "us").

By performing any of the following actions, you are deemed to have read, understood, and fully agreed to be bound by these Terms:

  • Registering an account on jomain99
  • Making a deposit or withdrawing funds from your jomain99 account
  • Placing any bet or playing any game on jomain99
  • Using any feature or service provided by jomain99
If you disagree with any part of these Terms, please stop using the jomain99 platform immediately and contact our support team to close your account.

Jomain99 reserves the right to update or modify these Terms at any time. Changes take effect immediately upon being published on the platform. Continued use of jomain99 after changes are published constitutes acceptance of the updated terms.

02

Jomain99 Account Registration Eligibility

To register and use jomain99 services, you must meet all of the following eligibility requirements without exception:

  • Minimum Age: You must be at least 18 years old at the time of registration. jomain99 has a zero-tolerance policy towards underage gambling.
  • Legal Capacity: You must have full legal capacity to enter into a binding agreement under the laws applicable to you.
  • Single Account: Each individual is only permitted to hold one (1) jomain99 account only. Registering multiple accounts is strictly prohibited.
  • Accurate Information: All information provided during registration and throughout your use of jomain99 must be accurate, complete, and up to date.
  • Non-Staff: jomain99 employees, contractors, agents, and their immediate family members are not permitted to open an account or participate in any promotion.
jomain99 reserves the right to request identity verification documents at any time. Failure to provide the required documents within the specified timeframe may result in account suspension or termination.
03

Jomain99 Account Management & Security

You are fully responsible for the security of your jomain99 account. This includes:

  • Keep your password and login credentials confidential from all parties, including family members
  • Ensuring that no other person uses your jomain99 account — each account is strictly for the personal use of the registered owner only
  • Notify jomain99 immediately if you suspect any unauthorised access to your account
  • Log out of your jomain99 account after each session, especially when using a shared device
  • Not using another person's account, even with their permission

Jomain99 will not be held responsible for any losses arising from unauthorised access to your account resulting from your own negligence in safeguarding your login credentials.

For added security, jomain99 recommends enabling two-factor authentication (2FA) via your account security settings. This is a free layer of protection that can prevent unauthorised access even if your password has been compromised.

Jomain99's identity verification (KYC) process requires valid documents such as a MyKad, passport, or Malaysian driving licence. These documents must be submitted before your first withdrawal is processed and are an industry-standard requirement to prevent money laundering.

04

Deposits, Withdrawals & Financial Transactions

Jomain99 supports a wide range of local Malaysian payment methods for members' convenience. All transactions are processed securely using 256-bit SSL encryption technology.

Accepted Deposit Methods:

  • Touch 'n Go eWallet
  • GrabPay
  • Boost eWallet
  • ShopeePay
  • DuitNow (including DuitNow QR)
  • FPX Online Banking — Maybank2u, CIMB Clicks, Hong Leong Connect, RHB Now, and more

Limits & Processing Timeframes:

  • Minimum deposit: RM10 per transaction
  • Minimum withdrawal: RM30 per transaction
  • Deposits are processed instantly upon bank confirmation
  • Withdrawals are processed within 15 minutes to 2 hours on business days
  • Jomain99 does not charge any transaction fees on deposits or withdrawals
The withdrawal method must match the deposit method used. jomain99 does not permit withdrawals to a different account or wallet from the original deposit source, in accordance with our fraud prevention policy.
jomain99 reserves the right to suspend or withhold withdrawals suspected of involving fraudulent activity, money laundering, or bonus term violations. All cases will be thoroughly investigated before any action is taken.

All funds in your jomain99 account are held in Malaysian Ringgit (RM). jomain99 does not accept any foreign currency and does not bear any currency conversion costs.

05

Jomain99 Bonuses, Promotions & Special Offers

Jomain99 offers a range of bonuses and promotions from time to time as a way of rewarding member loyalty. All offers are subject to the specific terms stated alongside each promotion.

jomain99 General Bonus Terms:

  • Each bonus may only be claimed once unless stated otherwise in the relevant promotion's terms
  • Bonuses cannot be transferred between accounts or converted directly to cash without meeting the specified wagering requirements.
  • Jomain99 reserves the right to withdraw or cancel any bonus if there is evidence of abuse, fraud, or a breach of terms
  • The wagering requirements (rollover) for each bonus are as specified in their respective promotion terms — please read carefully before claiming any bonus
  • The expiry date of each bonus will be clearly stated in the respective offer. Expired bonuses will be cancelled automatically.
  • Multiple accounts registering to claim the same bonus will be considered fraudulent, and all such accounts may be terminated.
Any member found exploiting the jomain99 bonus system through multiple accounts, arbitrage betting, or other unauthorised methods will forfeit all related bonuses and winnings, and their account may be terminated immediately.
06

Jomain99 Sports Betting Rules

All Sports Betting on jomain99 is governed by the following general rules, in addition to any sport-specific or market-specific rules that may apply.

  • Bet Validity: A bet is only valid once it has been accepted and confirmed by the jomain99 system. Confirmation will be displayed on your screen and saved in your account betting history.
  • Odds at Time of Placement: The applicable odds are those in effect at the time the bet is accepted by the jomain99 system, not any odds that may change thereafter.
  • Match Cancellation: If a match is cancelled or not completed within the stipulated period, all related bets will be refunded to the member's account.
  • Odds Errors: jomain99 reserves the right to void any bet placed at odds that contain an obvious error. Affected members will be notified and their funds returned.
  • Live Betting: For live betting, the outcome recorded by jomain99's system is final. Internet delays or screen lag do not affect the official result as logged by jomain99's servers.
  • Maximum Bet Limit: Minimum and maximum bet limits vary by market type and sport. Current limits are displayed on each betting market within the jomain99 platform.

For football betting on the Malaysia Super League, EPL, La Liga, and other leagues, main markets include 1X2, Asian Handicap, Over/Under, Correct Score, and First Goalscorer. All market-specific rules are stated separately in the Betting Rules section of the jomain99 platform.

For badminton, all BWF World Tour and Thomas & Uber Cup tournament bets are subject to the same rules. If a match is stopped before completion due to injury or other reasons, the specific market rules will determine the outcome of the bet.
07

Jomain99 Casino Games, Slots & Live Casino

All casino games at jomain99 — including slots, roulette, poker, baccarat, and live dealer games — are operated using certified random number generators (RNG) or via live streaming from licensed provider studios.

  • All game outcomes are random and cannot be manipulated by jomain99 or any other party.
  • The return-to-player (RTP) percentage for each slot and casino game is set by the game provider and cannot be modified by jomain99.
  • Legitimate winnings will be credited to your jomain99 account immediately upon completion of the game round
  • In the event of a technical disruption during an active game, jomain99 will refer to server records to determine the valid outcome.
  • Any attempt to exploit bugs or errors in the game software is strictly prohibited and will result in the forfeiture of winnings and termination of the account.

For Live Casino games with live dealers, jomain99 partners with internationally recognised game providers. Outcomes determined by the dealer are final and in accordance with the standard operating procedures of the respective provider.

08

Prohibited & Unauthorised Activities

Use of the jomain99 platform is subject to the following prohibitions. Violating any of these may result in immediate account termination and/or legal action:

  • Identity Fraud: Using another person's identity to register or verify a jomain99 account
  • Money Laundering: Using jomain99 as a channel to process or conceal funds derived from criminal activity
  • Market Manipulation: Collaborating with others to manipulate betting outcomes, including involvement in illegal betting syndicates
  • Use of Automated Software: Using bots, automation software, or third-party tools to place bets automatically on jomain99
  • Bonus Exploitation: Registering multiple accounts or using false identities solely to claim bonuses repeatedly
  • Cyber Attacks: Any attempt to hack, disrupt, or damage jomain99's technical infrastructure
  • Unauthorised Commercial Use: Reselling, sublicensing, or commercialising access to jomain99 services without written authorisation
jomain99 works closely with relevant law enforcement agencies. Any activity suspected of violating Malaysian law may be reported to the appropriate authorities.
09

Jomain99 Account Suspension & Termination

Jomain99 reserves the right to temporarily suspend or terminate the account of any member for the following reasons:

  • Violation of any term in this document
  • Evidence or suspicion of fraud, money laundering, or other illegal activities
  • Failure to complete the KYC verification process within the specified timeframe
  • Requests from relevant legal authorities
  • Voluntary account closure requested by the member

If your account is terminated due to a breach of terms, jomain99 reserves the right to forfeit or cancel any unused bonus balance. Genuine funds (excluding bonuses) will be returned to the member once the investigation is complete and there are no outstanding issues.

Members who wish to voluntarily close their account may contact the jomain99 support team via live chat. Requests will be processed within 3 working days.

10

Jomain99 Liability Limitations & Disclaimer

To the extent permitted by law, jomain99 is not liable for:

  • Any financial losses incurred as a result of betting or gaming activity on the platform
  • Service disruptions caused by factors beyond jomain99's control, such as internet outages, natural disasters, or third-party infrastructure failures
  • Indirect, consequential, or special losses arising from the use of the jomain99 platform
  • Inaccuracies in third-party statistical data or sports news displayed on the jomain99 platform for reference purposes only
Betting involves financial risk. jomain99 encourages all members to set personal limits and bet within their means. Past winnings are no guarantee of future results.
11

Jomain99 Terms & Conditions Amendments

Jomain99 reserves the right to update, modify, or replace any part of these Terms & Conditions at any time without prior notice. However, jomain99 endeavours to inform members of material changes through:

  • In-platform notifications on jomain99 when you log in
  • Email to the address registered to your account
  • Announcements in the news or notices section of the jomain99 platform

It is your responsibility to review these Terms periodically. The "Updated" date at the top of this document reflects the date of the most recent revision. Your continued use of the jomain99 platform after any amendment takes effect constitutes your acceptance of those changes.

12

Contact the jomain99 Team

If you have any questions, concerns, or feedback regarding the jomain99 Terms & Conditions, our team is ready to assist you through the following channels:

  • Live Chat: Available 24/7 directly on the jomain99 platform — response time under 2 minutes
  • Email: support@jomain99.net — responses within 24 hours

All communication with the jomain99 support team is conducted entirely in Bahasa Melayu. There's no language barrier to worry about — our team fully understands the context and needs of Malaysian users.

These Terms & Conditions are governed by applicable law. Any dispute arising from or in connection with the use of the jomain99 platform shall be resolved through the dispute resolution mechanism established by jomain99.

Why jomain99 Can Be Trusted

Behind every one of these terms and conditions is our commitment to ensuring a safe, fair, and transparent experience for all jomain99 members.

Member Fund Protection

Jomain99 member funds are held in accounts separate from the company's operating accounts. This ensures your money remains safe and accessible at all times, unaffected by the platform's day-to-day operations.

Full Transparency

All jomain99 promotional terms, bonus conditions, and game rules are written in clear, easy-to-understand Bahasa Melayu. There are no hidden terms or fine print deliberately designed to mislead members.

Fair Play

All casino and slot games on jomain99 use certified RNG. Game outcomes are not manipulated, and the return-to-player percentage (RTP) remains consistent as set by licensed providers.

Fast & Reliable Processing

Instant deposits, withdrawals processed within 15 minutes to 2 hours. jomain99 handles over 10,000 transactions daily without interruption, backed by a robust and stable payment infrastructure.

Responsible Gambling

Jomain99 provides deposit limit tools, loss limits, and account break options that members can easily activate themselves. The long-term wellbeing of our members is always jomain99's top priority.

24/7 Bahasa Malaysia Support

All enquiries relating to terms, deposits, withdrawals, or promotions are handled by jomain99's Malay-speaking support team via live chat, with a response time of under 2 minutes.

Read & Understood Our Terms?

Register your jomain99 account today and enjoy a safe, fair, and exciting Sports Betting and online casino experience alongside more than 500,000 members across Malaysia.

Bahasa Melayu